Terms of Service

OVERVIEW

Welcome to Studio by Chapman. The terms “we”, “us” and “our” refer to Studio by Chapman. Studio by Chapman operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Studio by Chapman is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at:

https://www.studiobychapman.co.uk/policies/privacy-policy

If you do not agree to these Terms, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must be at least the age of majority in your jurisdiction to use our Services. You agree to provide current, complete and accurate information for all purchases and account registrations made through our store.

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products and colours as accurately as possible. However, actual colours and appearance may vary depending on your screen, device settings, and the nature of 3D printing.

Many of our products are handmade or made to order. Minor variations between products may occur and are not considered defects.

All product descriptions and prices are subject to change without notice.

We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders may be cancelled before production begins. Once production has started, cancellation requests may not be possible, as many of our products are made to order.

If we are unable to fulfil your order, we will contact you and issue a full refund where appropriate.

Purchases are subject to our Refund Policy.

Products purchased from Studio by Chapman are intended for personal use and not for resale.

SECTION 4 - PRICES AND BILLING

All prices displayed are subject to change without notice.

Shipping charges, taxes, customs duties and import fees (where applicable) are the responsibility of the customer unless otherwise stated.

You agree to provide accurate and complete billing and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by postal services, customs processing, adverse weather, industrial action, or other circumstances beyond our control.

International customers are responsible for complying with local import regulations and for paying any applicable customs charges, duties or taxes.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, designs and product photographs, is the property of Studio by Chapman or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, copy, distribute, modify or exploit any content from this website without prior written permission.

Certain products sold by Studio by Chapman are produced under commercial licence agreements with third-party designers. All rights remain with the original designer where applicable.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services. These are provided “as is” and “as available” without warranties of any kind.

Your use of any third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies or practices of any third-party websites.

Use of third-party websites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Studio by Chapman is powered by Shopify. However, all purchases made through this website are made directly with Studio by Chapman.

Shopify is not responsible for any aspect of transactions between you and Studio by Chapman.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is governed by our Privacy Policy:

https://www.studiobychapman.co.uk/policies/privacy-policy

Because our store is hosted by Shopify, certain information may also be processed by Shopify and its service providers.

SECTION 11 - FEEDBACK

If you submit reviews, suggestions, comments or other feedback, you grant Studio by Chapman a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish and display such feedback for business and marketing purposes.

You are responsible for ensuring that any content you submit does not infringe the rights of others or contain unlawful, abusive or misleading material.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.

We reserve the right to correct any errors and to cancel orders where necessary.

SECTION 13 - PROHIBITED USES

You may not use our Services:

• For any unlawful purpose.
• To violate any laws or regulations.
• To infringe intellectual property rights.
• To upload malicious code or viruses.
• To send spam or fraudulent communications.
• To scrape, copy or automatically harvest data from our website.
• To interfere with the security or operation of our Services.

We reserve the right to terminate access to our Services if these Terms are breached.

SECTION 14 - AUTOMATED ACCESS

Automated systems, bots, scraping tools, AI agents or similar technologies may not access or interact with our Services without our prior written permission.

We reserve the right to block or restrict automated access at our discretion.

SECTION 15 - TERMINATION

We reserve the right to suspend or terminate access to our Services at any time if we believe these Terms have been breached.

Any obligations or liabilities incurred prior to termination shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Except where required by law, our Services and products are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits any statutory rights that consumers may have under applicable consumer protection laws, including the Consumer Rights Act 2015.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Studio by Chapman shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our Services or products.

Nothing in these Terms limits liability for death, personal injury, fraud, or any liability that cannot legally be excluded.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Studio by Chapman from any claims, damages or expenses arising from your breach of these Terms or your misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Studio by Chapman regarding your use of the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our prior written consent.

We may assign or transfer our rights under these Terms without notice.

SECTION 22 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 23 - HEADINGS

Section headings are included for convenience only and do not affect interpretation.

SECTION 24 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time by posting revised Terms on this website.

Continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms should be sent to:

Studio by Chapman

Email: studiobychapman@gmail.com

Postal Address:

27 Howard Street
Sutton-in-Ashfield
Nottinghamshire
NG17 4DD
United Kingdom

Studio by Chapman is a sole trader business operating in England and Wales.